Terms & conditions

Cancellation and rescheduling conditions:

1. The student has the right to cancel or reschedule PRIVATE lessons
2. GROUP lessons cannot be rescheduled or canceled by the student. If a student is absent from group class, he is given access to the video recording of the lesson.
3. A lesson can be rescheduled at least 2 hours before the lesson. In case this condition is violated, the lesson will be considered as assisted by the student.
4. Students who take private classes have the right to cancel classes in the amount of:
- buying a package of 4 lessons - the right to cancel 1 lesson
- buying a package of 8 lessons - the right to cancel 2 lessons
- buying a package of 12 lessons - the right to cancel 3 lessons
- buying a package of 20 lessons - the right to cancel 5 lessons
5. The teacher has the right to cancel and reschedule individual lessons in the same amount as the student.
6. Individual lessons can be frozen due to illness or a planned trip.
7. Freezing is carried out for no more than 2 weeks.
8. Freezing lessons is available within ONE lesson package. Freezing cannot be carried out 2 or more times within the same package of classes.

Return conditions:

1. The school doesn’t make refunds
2. In case of a conflict between a teacher and a student or student’s dissatisfaction with teacher’s
work, the student is assigned a new teacher

Public holidays:

The school is closed on December 31, January 1 and 2.
During the period from 22.12 to 07.01 the schedule is agreed individually between the student and the teacher, lessons can be suspended for this period.